Skip to main content

New Serial Number License

New Serial Number License​

Creating a new serial number licenses requires some information in advance to be prepared for license creation. Please review the section "New Licenses" for details on prerequisites.

When creating a new serial number license the following dialog is shown:

In the upper part you see all products (Base Software) you may create licenses for. Available Add-On Modules for the actual product selection are shown in the lower part. To create a product license follow the steps below:

  1. Select a product name in the Base Software list.
    The Add-On Modules section is updated automatically according to the actual selection.

  2. In case you want to create a product upgrade license for a pre-existing serial number license, please check the Is Major Product Upgrade checkbox and follow the steps described in Defining the pre-existing license section. (OPTIONAL)

    Pre-existing license replacement

    The new license will replace the pre-existing license. Previously included modules are automatically selected, when entering the serial number or dongle number of the pre-existing license. Feel free to enhance or change the set of modules.

  3. Check the check boxes in front of the Add-On Module(s) you like to add to the base software. (Optional)
    Only check further Add-On Modules, if the base product does not contain sufficient functionality.

    Which modules does the final license contain?

    After selection of a base software and add-on modules, all selections will be combined into a single license. After activation of the license the product will have all the functions of the base software plus selected add-on modules.

  4. Insert a unique purchase order number (PO#).
    This number is used as a reference on the invoice sent by labCognition to your company. This is a mandatory field!

  5. Choose a software installation *.msi file to let the Licensing Tool automatically determine the software version you are going to ship to the end customer. Click the icon to select a *.msi file on your local hard disc or USB-Key. The product name and the version number are shown in the field then.

    Why is the serial number field empty?

    The serial number field is filled automatically after successful creation of the new license.

  6. Click the Create License Button to continue.
    The following dialog is shown to let you review your choice before submitting the new license request:

  7. Click the Yes Button to create the license**
    Click** the No Button to return to the previous step.
    This may take a while, because the information needs to be transferred to the licensing server.
    After successful license creation the following message is shown

  8. Click the Yes Button, if you like to create an email with the license information that can be send to the end customer.**
    Click** the No Button to skip this step.

    Why is the dialog shown?

    You may setup to show this dialog in the Licensing Tool Options. Please refer to the section "Send Email after License Creation" for details.

    When choosing Yes, an email is created using your default email program. The email body text is taken from the pre-defined email template.

    Enter the email address of the end customer into the recipient field.

    Click the Send Button to submit the email.

    NOTE: The email must be sent or discarded before you can continue working with the Licensing Tool! Otherwise the Licensing Tool is blocked!

  9. The following dialog is shown now:**

    Click** the OK Button to copy all product files to the USB-Key.**
    Click** the Cancel Button to skip this step.

    Why is the dialog shown?

    You may setup to show this dialog in the Licensing Tool Options. Please refer to the section "Create Product USB-Key" for details.

    Connect a blank USB-Key to your computer.

    Click the OK Button, to start copying the product files to the USB-Key.All files located in the folder where the previously selected *.msi file is located are copied to the USB-Key automatically.

    After completion of the copy process you are prompted again.

  10. Click the Print Label Button to print a license label (Optional)
    After completion of serial number license creation the Licensing Tool returns to the setup window shown above. Now all fields are filled for review. You may select and copy and paste any field contents into the clipboard for use in other applications.
    This is useful if you like to create a license label with another application.

Why is the Print Label Button not shown in my Licensing Tool?

The Licensing Tool only supports DYMO Label Printers by default. Please review the section "Setup DYMO Label Printer" for details. The button only becomes visible if a valid DYMO label template file (*.LWL) is available in the start-up folder of the Licensing Tool.

License Information is sent to Clipboard!

If you do not have a DYMO Label Printer you may use any other printer or software to print the license information. For convenience the Licensing Tool copies the full license information into the clipboard automatically. The following information is provided:

PO# number (contents of the placeholder %ORDERID%)

Software name (contents of the placeholder %PRODUCT%)

Software Version (contents of the placeholder %VERSION%)

Serial Number (contents of the placeholder %SERIALNO%)

Dongle Number (contents of the placeholder %DONGLEID%) This field is only copied when creating a dongle license or dongle license update.

  1. Click the Close Button to return to the Main Window.
Why do I need to return to the Main window?

Each license creation is closed process and should not be mixed up with other processes. Therefore you need to return to the Main Window first to start the next process. The window is kept open for convenience to let you copy and paste contents.